Please be aware that Parcelforce has announced plans for several strikes in December. On affected days, this may cause a slight delay in our usual delivery timescales for some orders. We’ll do everything we can to try to avoid any impacts to the service we offer our customers, and apologise in advance if you experience delays receiving your items.

We recommend that you place orders as early as possible, to avoid delivery delays. Alternatively, please place your order using our Click & Collect service or visit your local store to purchase your items.

STANDARD DELIVERY & COLLECTIONS

Store Opening Hours for Click & Collect

Date	England & Wales	Scotland
Friday 23rd December	7am – 8pm	7am – 8pm
Saturday 24th December	7am – 4pm	7am – 4pm
Sunday 25th December	Closed	Closed
Monday 26th December	Closed	Closed
Tuesday 27th December	8am – 5pm	8am – 5pm
Wednesday 28th December	7am – 8pm	7am – 8pm
Thursday 29th December	7am – 8pm	7am – 8pm
Friday 30th December	7am – 8pm	7am – 8pm
Saturday 31st December	7am – 4pm	7am – 4pm
Sunday 1st January	10am – 4pm	Closed
Monday 2nd January	8am – 5pm	8am – 5pm
Tuesday 3rd January	7am – 8pm	8am – 5pm

• We recommend checking our Store Locator for any changes to standard opening hours at your local store

• Toolstation stores located in Wickes sites will have individual opening times. Please see Wickes Store Locator for more details

• Due to local regulations, some stores have restricted opening hours on particular days. Any exceptions to the below list, that are not listed as local restrictions, can be found at our Toolstation Store Finder

Store	Saturday 24th December	Tuesday 27th December	Saturday 31st December	Sunday 1st January	Monday 2nd January
Brentford	7am-4pm	10am-4pm	7am-4pm	10am-4pm	10am-4pm
Hanworth	7am-4pm	9am-5pm	7am-4pm	10am-4pm	9am-5pm
New Southgate	7am-4pm	10am-4pm	7am-4pm	10am-4pm	10am-4pm
Peckham	7am-4pm	10am-6pm	7am-4pm	10am-4pm	10am-6pm
Rickmansworth	7am-4pm	9am-5pm	7am-4pm	10am-4pm	9am-5pm
Stoke Newington	7.30am-4pm	8am-5pm	7.30am-4pm	10am-4pm	8am-5pm
Weymouth	8am-4pm	10am-4pm	8am-4pm	10am-4pm	10am-4pm

Standard Delivery for Online Orders

When you place your order	When to expect delivery
After 4pm Friday 23rd December until 5pm Wednesday 28th December	Thursday 29th December
After 4pm Friday 30th December until 5pm Monday 2nd January	Tuesday 3rd January

Next Business Day Collection

When you place your order	When to collect in store
After 4pm Friday 23rd December until 5pm Wednesday 28th December	Thursday 29th December
After 4pm Friday 30th December until 5pm Monday 2nd January	Tuesday 3rd January

SPECIAL DELIVERIES

Saturday Deliveries

When you place your order	When to expect Saturday delivery
Friday 23rd December before 4pm	Saturday 24th December

Sunday Deliveries – not available until January 8th

When you place your order	When to expect Sunday delivery
Saturday 7th January before 4pm	Sunday 8th January

Pre-12 Deliveries

When you place your order	When to expect Pre-12 delivery
Thursday 22nd December before 9pm	Friday 23rd December
After 9pm Thursday 22nd December until 5pm Tuesday 27th December	Wednesday 28th December
After 5pm Tuesday 27th December until 5pm Wednesday 28th December	Thursday 29th December
After 5pm Wednesday 28th December until 9pm Thursday 29th December	Friday 30th December
After 9pm Thursday 29th December until 5pm Monday 2nd January	Tuesday 3rd January
After 5pm Monday 2nd January until 9pm Tuesday 3rd January	Wednesday 4th January

Deliveries over 30kg

When you place your order	When to expect delivery
Thursday 22nd December before 5pm	Thursday 29th December
After 5pm Thursday 22nd December until 5pm Wednesday 28th December	Friday 30th December
After 5pm Wednesday 28th December until 5pm Thursday 29th December	Tuesday 3rd January
After 5pm Thursday 29th December until 5pm Friday 30th December	Wednesday 4th January
After 5pm Friday 30th December until 5pm Tuesday 3rd January	Thursday 5th January

• Deliveries are dependent upon prevailing weather conditions and the ability of our carriers to safely transport goods

Direct Ship

Delivery details for items shipped directly from our suppliers will be confirmed to you by email or by phone.

CONTACT CENTRE OPENING HOURS

Date	Contact Centre
Friday 23rd December	9am – 5pm
Saturday 24th December	9am – 5pm (webchat and email only)
Sunday 25th December	Closed
Monday 26th December	Closed
Tuesday 27th December	9am – 5pm
Wednesday 28th December	9am – 5pm
Thursday 29th December	9am – 5pm
Friday 30th December	9am – 5pm
Saturday 31st December	9am – 5pm (webchat and email only)
Sunday 1st January	Closed
Monday 2nd January	9am – 5pm