Promotions Terms and Conditions

All you need to know about our current promotions, competitions and offers.

12 Months' FreeCharge When You Buy a Hive EV Charger: Terms & Conditions

We (British Gas & Hive) care about privacy and we protect your personal data. Please read our Privacy Notices, to understand how we collect and use your personal data and your data protection rights. Our Privacy Notices do not form part of the contract between you and us. You can find the Privacy Notice for British Gas at britishgas.co.uk/privacy and the Hive privacy policy at hivehome.com/privacy. Please bear in mind that our Privacy Notice covers our products and services which are available in the market. If you have any questions relating to privacy considerations about this product, please contact us. You can contact Centrica’s data protection officer by writing to The Data Protection Officer, Centrica Plc, Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. You can also contact our data protection officer at privacy@centrica.com.

 

HIVE EV - FREECHARGE TERMS AND CONDITIONS
Please read this document carefully as it sets out the terms of activating FreeCharge. By activating the FreeCharge mode within the Hive app, you accept these terms.

 

Definitions
By “we”, “us” or “our”, we mean British Gas Trading Limited (registered number 03078711) trading as British Gas, except in relation to the provision of the Hive app and Hive services, where “we”, “us” or “ours” means Centrica Hive Limited (registered number 05782908) trading as Hive. Both Companies have registered offices at Millstream, Maidenhead Road, Windsor, SL4 5GD.

 

charge point – a Hive-enabled single-socket charge point unit used to charge a plug-in electric vehicle (EV) at your home

 

credit – a discount that we will apply to your electricity bill to reduce the cost payable for electricity consumed by your charge point in FreeCharge mode to zero

 

Hive app – the mobile app made available by Hive which you use to manage EV charging through your charge point

 

home – the building, including any attached garage or conservatory where you live or a home you own, where the charge point is installed

 

FreeCharge mode – mode activated in the Hive app in which we remotely schedule, at our discretion, when your charge point charges an EV to reach its maximum battery level by the ‘Ready by’ time you set. In this mode electricity consumed by your charge point is at no cost to you

 

About FreeCharge
FreeCharge is a product that enables you to charge your EV(s) from an eligible charge point at no cost to you for 12 months from the date of activation, subject to a ‘fair usage’ cap and usage conditions set out below.

 

What does FreeCharge involve?
By activating FreeCharge in the Hive app, you agree to use the FreeCharge mode to allow us to remotely manage and schedule EV charging through your charge point at our discretion. Based on your charging preference we may adjust the charging schedule to a time when local or national electricity system demand is lower, typically overnight. Electricity consumed by your charge point in this mode is at no cost to you and will be shown as a credit on your electricity bill, monthly in arrears, calculated based on your tariff price per kWh rate(s).

 

Eligibility for FreeCharge
We have complete discretion over which charge points we enable to use FreeCharge. Even if you meet the eligibility criteria for FreeCharge, this does not necessarily mean your charge point will be permitted to use it.

 

If we accept your charge point onto FreeCharge but later discover that your charge point or home are not suitable, or you are not using FreeCharge in the manner we would expect for a typical domestic EV user, we may remove your access to FreeCharge. We will let you know in advance via your registered email address if this is the case.

 

We reserve the right at any time to amend any eligibility criteria or product usage conditions, or to withdraw the FreeCharge product at our discretion. In order to be eligible for FreeCharge the following conditions must be met:

 

• You install a Hive-enabled Alfen Eve Single S-Line or EO Mini Pro 3 that has been ordered from the Hive website or one of Hive’s retail partners, and activate the FreeCharge mode within the Hive app, on or after Thursday 19th October 2023

 

• Orders of charge points may be subject to stock availability. FreeCharge will be made available up to a limit of 5,000 eligible charge points

 

• You activate the FreeCharge mode within six months of ordering the charge point

 

• You install the charge point at your home and you live in the home as your primary residence. British Gas or one of its approved partners can complete the installation, however this is not a requirement for eligibility

 

• You have sufficient mobile network connectivity at the location of your installed charge point to successfully connect the charge point to the Hive network via the in-built SIM card and maintain that connection without interruption. The in-built SIM card can connect to multiple UK mobile networks (Vodafone, EE, O2). Unfortunately, we can’t guarantee that the mobile network connectivity will be adequate for you to qualify for the product. FreeCharge and features in the Hive app require an active mobile connection to your charge point and may not function properly if this connection is inactive or intermittent. While offline, your charge point will log FreeCharge sessions completed and once back online your Hive app should update to show these as fully discounted sessions; however we can’t guarantee reimbursement will be successful in all cases.

 

• British Gas supplies electricity to the home through a smart meter working in credit mode, and the electricity account holder agrees to us collecting half hourly meter readings from the smart meter

 

• Your British Gas electricity account information in the Hive app – such as tariff type and unit rate – is up to date. You can update this information in the settings of the Hive app if you change your British Gas tariff once FreeCharge has been activated. We may disable FreeCharge if we find this information is inaccurate

 

• Your home has a functioning “always-on” broadband internet connection to transfer smart meter data

 

• You have an active Hive account and download the Hive app

 

• You are aged 18 or over

 

Usage Conditions of FreeCharge

• FreeCharge will be available for 12 months (1 calendar year) from the date of activating it in the Hive app

 

• You will only receive credit to cover the cost of the electricity consumed by your charge point in FreeCharge mode

 

- You are able to ‘Override’ the FreeCharge mode to begin charging immediately once the charge point is connected to an EV, e.g. if your EV requires an urgent charge in-day. However, you will receive no credit on your electricity bill for electricity consumed during that ‘Override’ charge session. The charge point will automatically return to FreeCharge mode once the ‘Override’ session completes

 

- You are able to switch to another schedule mode in the Hive app to charge (e.g. to ‘Eco’, ‘Custom’ or ‘No schedule’ mode). However, you will receive no credit on your electricity bill for electricity consumed in any schedule mode other than FreeCharge

 

• You will only receive credit on your electricity bills to cover, in aggregate, up to a maximum of 2,290kWh of electricity consumed by the charge point in FreeCharge mode – our ‘fair usage’ cap. Once the cap is reached, FreeCharge will no longer be available and you will automatically be switched over to the SmartCharge mode, which you can change if you choose to via the Hive app

 

- This maximum consumption in FreeCharge mode is approximately equivalent to 8,000 miles transferred to EV(s) by the charge point, based on an assumed vehicle efficiency of 3.5 miles/kWh. Efficiency differs depending on multiple factors, such as vehicle model, driving conditions and vehicle configuration

 

- The ‘fair usage’ cap equating to approximately 8,000 annual miles is based on gov.uk National Travel Survey (NTS 0901), showing average UK driver annual mileage of 6,600 miles in 2022

 

• In FreeCharge mode and connected to an EV, the hours during which we decide that the charge point will charge the vehicle will vary depending on your tariff type:

 

- If you are a customer of a British Gas single-rate electricity tariff (e.g. the standard variable rate tariff which offers one rate throughout the day/night), the charge point may charge the vehicle at any time of day or night, but typically overnight

 

- If you are a customer of a British Gas two-rate electricity tariff (e.g. an EV tariff which offers one rate in day-time hours and a different rate in night-time hours), the charge point will only charge the vehicle during the night-time rate window

 

• In FreeCharge mode and connected to an EV, charging may not begin immediately, as we may adjust the charging schedule to begin at a time when local or national electricity system demand is lower, typically overnight

 

• We can’t guarantee that your EV’s battery will be fully charged from a single charging session in FreeCharge mode, as this will depend on the length of time the vehicle is connected, the battery level prior to connecting, and the time of day or night

 

Only electricity that has been used from the grid for FreeCharge charging will be eligible for a credit.

 

Customers who have solar PV and charge their EV using their solar energy will not be eligible to receive a credit.

 

This is a stand-alone product to the British Gas energy supply contract for your home. We won’t cover the cost of gas or electricity used at the home outside of the charge point. You (or the energy account holder if someone else than you) will remain responsible for these bills.

 

If you change your home’s British Gas electricity tariff to an alternative British Gas tariff, the baseline charges for your home electricity usage (including EV charging) will be those set out in your new British Gas electricity tariff. Your FreeCharge credit will subsequently be calculated based on your new tariff baseline charges.

 

If you switch to a different energy supplier, you will no longer be eligible for FreeCharge. If you switch part-way through the month, you will not receive any credit for FreeCharge charging for that month from the date that you switched.

 

If you switch off FreeCharge mode (e.g. by selecting another schedule mode or unpairing your Hive app from the charge point) but remain a British Gas electricity customer, you will receive credit for any FreeCharge charging up until the date you switched off the mode.

 

After 12 months of using FreeCharge, you will automatically be switched over to the SmartCharge mode, which you can change if you choose to via the Hive app.

 

No discount will apply to the standing charge applicable to your tariff. If you are entitled to any discount on any electricity you’ve used in FreeCharge mode, we will apply this as a credit to the British Gas electricity account for your home.

 

Any credit due to you will be calculated using the energy consumption data we receive from your charge point. If you believe the calculation of your credit is incorrect you can query this by phoning 03301000056.

 

If your circumstances change at any point during your usage of the product and you no longer meet the conditions above, we can remove you from the product. You agree to let us know of any such change by email.

 

Use of your data in connection with FreeCharge
To enable you to use Hive EV FreeCharge your data will be shared between British Gas, Hive and Centrica Energy Marketing Limited (08807923), this includes email address, Hive Charging ID, electricity rates, electricity MPAN, electricity consumption data for EV use and general use, EV battery capacity and efficiency. This is to allow you to access charging services at no cost to you.

 

To increase the value we are able to generate from managing your charging and enabling you to charge at no cost, we'll sometimes participate in grid balancing events with District Network Operators (DNOs) and National Grid. This includes sharing consumption pattern data with them as well as your Meter Point Administration Number (MPAN).

 

You will be able to change your data sharing preferences at any time by phoning 03301000056.

 

However, if you do change your preferences to a status where we are no longer able to access your data, you will no longer be able to use FreeCharge and will stop receiving credit.

 

We take handling your data very seriously and will only use and share your data as outlined in these Terms and our privacy policy.

 

You also understand and agree that for the purposes of providing you the product we can:

 

• remotely connect to your Hive app, charge point and smart meter and collect data from them

 

• collect half hourly consumption data from your electric smart meter, and for this purpose, your continued participation on the product shall be taken as an indication of your consent for us to set your meter reads to half hourly and consent to our collection of this half hourly consumption data

 

• use the data collected for the purposes of improving the product

 

We may also share anonymised data from product usage with selected third parties for research and development purposes, including the Department of Business, Energy and Industrial Strategy (BEIS),  National Grid, Ofgem and Distribution Network Operators in your local area. This data will be anonymised and aggregated, and we will never share any data which could personally identify you or your household.

 

General terms

Updating products

 

We may update the software in your charge point without telling you first. We may also update the Hive app, and we may require you to install an updated version of it. Any updates will be aimed at improving the performance of the charge point and the app. We won’t be responsible if an upgrade affects how your products work if this is caused by your own equipment – such as your smartphone or broadband – not supporting the upgrade.


Routine maintenance of products

 

The Hive website, app and services provided through these may be temporarily unavailable if we carry out routine or emergency maintenance. We’ll try to inform you in advance, but it may not always be possible to do so.

 

What we are not responsible for


We won’t, under any circumstances, be responsible for:


• Any financial loss or damage, such as loss of profit, income, business, contracts or goodwill


• Any loss which we or you would not have reasonably expected when we made this contract with you. That applies even if we, or anyone acting on our behalf, didn’t follow these terms


We are not responsible for any costs, loss or damage that you or anyone else suffers as a result of:


• your vehicle not being sufficiently charged for your intended use


• you not getting the appropriate permissions from the homeowner or energy account holder to use the product


• you or anyone else not using the Hive app or your charge point in line with our instructions, including any user and installation guides


• problems caused by your or anyone else’s smartphone, computer, internet browser or internet connection


• you or anyone else exceeding the permitted data limit on your or their broadband or mobile data packages


• unauthorised use of your charge point, for example if your smartphone or log-in details are lost or stolen. We advise you to keep your log-in details secret and to use PIN protection on your smartphone to prevent unauthorised use of your system. If you believe that someone has gained unauthorised access to your system, you can report this to us on our service number and we will do what we can to help you reset your log-in details


• you, or anyone else, hacking into, tampering with, decompiling or reverse-engineering or in any other way interfering with any products in the system or altering the radio frequency allocations of your system controls. These exclusions don’t affect your statutory rights under the Consumer Rights Act 2015 and any laws that replace it. 

 

UK law

 

The product is bound by the laws of whichever country your home is in – England and Wales, or Scotland.


Keeping us up to date

 

It’s your responsibility to keep us informed of up-to-date contact details including telephone number, address and email.

 

Complaints

 

If you have a complaint about the product, please call 03301000056. We take any complaint seriously and we’ll do our best to resolve the issue right away.

DeWalt POWERSTACK 5.0Ah Redemption Promotion: Terms & Conditions

1. To be eligible to claim one of only 3000 units of the DEWALT DCBP518-XJ POWERSTACK 18V 5AH Battery (“Redemption Product”) available under this redemption promotion (the “Promotion”), Participants must purchase as new (and not second hand) any DEWALT 5AH kitted POWERSTACK Product (excluding bare units) (specific products only as detailed below) (each a “Qualifying Product”) in one transaction on one receipt (“Qualifying Purchase”) on or between 22.01.2024 and 01.05.2024 (the “Qualifying Period”), from a Qualifying Retailer and, Participants must submit their Claim to the Promoter, before 23:59:59 on 15.05.2024 (“Claim Deadline”), in accordance with the Claim Process and these terms and conditions. All capitalised terms are defined below.

 

2. The limited number of 3000 units of the Redemption Product will be allocated to the first 3000 Valid Claims (define below).

 

3. Participants must be aged 18 or over and resident in the UK or the Republic of Ireland, except for employees and immediate family members (defined as parents, siblings, children & spouse regardless of where they live) of the Promoter, its affiliated companies, their agents and anyone else associated with the Promoter in connection with the Promotion (the “Participants”).

 

4. Qualifying Products must be purchased from a retailer in the UK or Republic of Ireland, except for the Excluded Retailers (defined below) and, where the Qualifying Products have been supplied to such retailers by the Promoter or Promoter’s authorised distributors in the UK or Republic of Ireland (please check with your retailer for further information to avoid disappointment) (a “Qualifying Retailer”).

 

5. Purchases of Qualifying Products from private sellers on eBay (selling products as new or otherwise) and third-party sellers on Amazon (ie not Amazon EU Sarl) whether fulfilled by Amazon or not (the “Excluded Retailers”) are not eligible for this Promotion.

 

CLAIM PROCESS
6. To make a claim, Participants must complete the online registration form available at www.dewalt.co.uk, and complete the online claim form for this Promotion (including name, address including postcode, email address and contact telephone number and Qualifying Product details) and, upload a copy (JPG, JPEG, PNG and PDF are all acceptable) of their purchase receipt for the Qualifying Purchase (which must include both the date of purchase and model number of the Qualifying Product(s) purchased) (“Claim”).

 

7. Promoter will check the validity of Claims on a first come first served basis, until the earlier of: a) reaching 3000 Valid Claims; and, b) the Claim Deadline. A valid claim is one which complies with these terms and conditions (“Valid Claim”).

 

8. Following Participant’s submission of their Claim on or before the Claim Deadline, Promoter will email Participants to confirm the next steps of the claim process, including whether or not Participant has a Valid Claim and/or is eligible to receive the Redemption Product (“Confirmation Email”). Promoter will not process any Claim received after the Claim Deadline nor contact the Participant in respect of such Claims.

 

9. Those Participants the Promoter confirms as eligible to receive the Redemption Product, should allow 45 days from the date their Claim was submitted, to receive the Redemption Product. Where the Promoter is unable to meet this deadline Participants will be informed of the timeframe within which the Redemption Product is expected to be received (“Revised Date”); if the Redemption Product has not been received by the later of the Revised Date and 30 days from the date of the Confirmation Email, Participants are invited to contact the Promoter within 5 days of such date, by email at dewalt.redemptions@be2b.co.uk. Regrettably claims pursued after this time will not be accepted.

 

10. Participants who are unable to upload the supporting documentation with their Claim should email the Promoter at dewalt.redemptions@be2b.co.uk on or before the Claim Deadline.

 

11. Qualifying Purchases purchased outside of the Qualifying Period will be deemed invalid.

 

12. Claims received after the Claim Deadline will be deemed invalid.

 

13. Participants must keep the Qualifying Product for a period of at least 30 days from the date of purchase. If the Qualifying Product is returned within this period, the Promoter will be entitled to claim back the Redemption Product.

 

14. The ONLY Qualifying Products are DCD999H2T-GB, DCS386H2T-GB, DCS573H2T-GB, DCF900H2T-GB, DCF891H2T-GB, DCF921H2T-GB, DCH273H2T-GB, DCG409H2T-GB, DCK2052H2T-GB, DCK2052H1E1T-GB, DCD805H2T-GB, DCK2050H2T-GB– ONLY. Any other derivatives including bare units will not be accepted.

 

15. The Promoter reserves the right to substitute the Redemption Product with another product of similar value in the event the Redemption Product is not available. The Redemption Product is non-exchangeable, non-transferable, and is not redeemable for cash or other products.

 

16. Only one Claim per Participant and one claim per Qualifying Purchase and one claim per household is permitted. ONLY the first Valid Claim in respect of a household will be eligible under this Promotion.

 

17. The Promoter reserves the right to verify the eligibility of all Claims to protect itself against fraudulent, invalid or repetitive claims including, without limitation, to require the Participant to prove that it did not return the Qualifying Product purchased within the period of 30 days from the date of delivery.

 

18. Claims for returned Qualifying Products, Claims or entries in bad faith or fraudulent Claims or entries will be invalidated.

 

19. The Promoter will not be held responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents or delays the Participant from or otherwise obstructs the Participant to submit a Claim under the Promotion. Claims made by fax, telephone or email, will not be accepted. Illegible incomplete or altered claim forms will be deemed void, as will claim forms not completed in accordance with these terms and conditions.

 

20. The Promoter will process personal information in accordance with the Promoter's Privacy Policy
available at https://www.stanleyblackanddecker.com/privacy-policy. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending a request via this link: https://www.stanleyblackanddecker.com/data-privacy-policy-inquiry-form.

 

21. The Promoter will have no liability for any delay in informing Participants that they are eligible to receive the Redemption Product and/or the delivery of the Redemption Product.

 

22. All taxes incurred as a result of the Redemption Product offered in this Promotion are the sole responsibility of the applicable Participant.

 

23. These terms and conditions are final and non-negotiable.

 

24. Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter is final in all matters and no correspondence will be entered into.

 

25. Except in the case of death or personal injury arising from its negligence and so far as is permitted by law the Promoter and its affiliated companies and agents accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by Participants as a result of making a claim under the Promotion, accepting the Redemption Product or from any postponement or cancellation of the Promotion.

 

26. This Promotion and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales and both Participants and Promoter irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

 

27. Promoter: Stanley Black and Decker UK Limited of 270, Bath Road, Slough, Berkshire SL1 4DX, England, United Kingdom.

Free Tool Bundle When You Buy Any Draper Bunker® Modular Storage Combo: Terms & Conditions

1. Introduction
These terms and conditions (the Terms) apply to Free Tool bundle (Gift) – 186 tools as included in the following: Toolstation 13692 – Heavy Duty Plier Set in 1/4 Drawer EVA Insert Tray (3 Piece), 14400 – Soft Grip Screwdriver Set in Full Drawer EVA Insert Tray (27 Piece), 66993 – T’ Handle Ball End Hexagon Key Set in 3/4 Drawer Eva Insert Tray (7 Piece), 49129 – Socket Set in Full Plus Drawer EVA Insert Tray, 1/4″, 3/8″ & 1/2″ (96 Piece), 78412 – Tool Kit in Full Plus Drawer EVA Insert Tray (38 Piece), 98154 VDE Approved Fully Insulated Plier Set in 1/2 Drawer EVA Insert Tray (4 Piece), 73572 – VDE Screwdriver Set in 1/2 Drawer EVA Insert Tray (11 Piece), with purchase of a BUNKER ® MODULAR STORAGE COMBO from TOOLSTATION UK, from 23 October 2023 to 31 December 2023.

 

2. The Promoter
Draper Tools Limited a company registered in England and Wales with company number 00570630, whose registered office is at: Hursley Road, Chandler’s Ford, Hampshire, SO53 1YF, United Kingdom (Promoter).

 

3. The Promotion
Purchase any BUNKER ® MODULAR STORAGE COMBO FROM Toolstation UK for drop shipping, as detailed in the promotion on toolstation.com or on the in-store poster, and receive the Gift with your purchase (the Promotion).

 

4. The GIFT (Free Tool Bundle)
4.1. The Gift is as detailed in the promotional advertising and section 1 of these terms.

4.2. The Gift is exclusive of delivery costs.

4.3. The Gift is subject to availability. There is no cash alternative for the Gift and the Promoter reserves the right to substitute the Gift with a Gift of equal or greater value.

4.4 The Gift cannot be exchanged. For example, the Gift cannot be exchanged in the event that the purchaser already has similar tools.

4.5 In the event that any Product(s) purchased as part of qualifying transaction are returned and the qualifying transaction annulled/no longer meets promotional purchase terms, the customer will be required to return the Gift.

4.6. The Promoter is not responsible for any additional costs and/or expenses in relation to the Gift.

4.7 This Promotion applies to the purchase of any BUNKER ® MODULAR STORAGE COMBO From Toolstation UK (qualifying products: 45887, 90247, 15910, 89983, 40739, 97960, 13988, 25010, 88521, 86934).

4.8. The participant shall not, while using the Gift, display or publicise any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing, or content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights).

4.9. The tools included in the Gift are non-exchangeable nor refundable.

 

5. How do I participate in the Promotion?
5.1. To participate in the Promotion, participants must place an order on the toolstation.com (UK) Website or in store (for drop ship delivery) during the timeframes set out in the promotional advertising (Promotion Period) for one or more of the Products referenced in section 4.7.

5.2. Participants who make purchases outside the Promotion Period will not receive the Gift with their purchase.

5.3. As long as the participants purchase one or more of the Products as detailed in section 4.7, they do not need to order any other product on the Website in order to receive the Gift.

5.4. Participants may participate in the Promotion multiple times within the Promotion Period provided they purchase, on each occasion, another qualifying Product (detailed in section 4.7) from toolstation.com.

5.5. The Promoter will not accept responsibility for orders that are lost, regardless of cause, including, for example as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

5.6. By participating in the Promotion, all participants will be deemed to have read, accepted and be bound by these Terms and any other requirements set out in the promotional material for the Promotion (in the event of a conflict, the requirements set out in the promotional material will take precedence), as well as all applicable laws and regulations, including without limitation those governing copyright, content, defamation, privacy, publicity and the access or use of others’ computer or communication systems.

5.7. The Promoter accepts no responsibility for the ordered products and the Gift being delayed in the post.

5.8. For help with participating in the Promotion, the Toolstation UK Customer Care should be contacted.

 

6. Eligibility
6.1. The promotion is only available to customers purchasing from the United Kingdom, from the toolstation.com website or a Toolstation store.

6.2. The Promoter reserves the right at its sole discretion to disqualify from further participation in the Promotion any individual it has reason to believe is tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of these Terms, relevant laws and/or regulations and/or third party rights.

 

7. Limitation of Liability
7.1. The Promoter is not responsible for any damage or loss suffered by any participant where such damage or loss was not, at the time the entry into the Promotion was made, a reasonably foreseeable consequence of a breach of these Terms, or where the Promotion does not run as planned.

7.2. The Promoter will not be held responsible for the failure to fulfil the obligations of third parties involved in this Promotion, although the Promoter will always endeavour to minimise the effect to the participants of any such failure.

7.3. Nothing in these Terms shall operate to exclude the Promoter’s liability:
(a) for death or personal injury as a result of its negligence;
(b) for fraud; or
(c) further than is permitted by law.

 

8. Data Protection and Publicity
For information relating to the Promoter’s privacy policy and direct marketing policy please contact the Promoter directly or visit the website at drapertools.com.

 

9. General
9.1. The Promoter reserves the right to hold void, suspend, cancel, or amend the Promotion where it becomes necessary to do so without prior notice.

9.2. The Promoter reserves the right to cancel or amend these Terms at any time without prior notice.

9.3. These Terms shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.

DeWalt 9Ah Flexvolt Battery Redemption Promotion 2023: Terms and Conditions

1. To be eligible to claim one of only 5500 units of the DEWALT DCB547-XJ 9AH XR FLEXVOLT Battery (“Redemption Product”) available under this redemption promotion (the “Promotion”), Participants must purchase as new (and not second hand) any DEWALT FLEXVOLT Kitted Product (excluding bare units) (specific products only as detailed below) (each a “Qualifying Product”) in one transaction on one receipt (“Qualifying Purchase”) on or between 14.09.2023 and 07.12.2023 (the “Qualifying Period”), from a Qualifying Retailer and, Participants must submit their Claim to the Promoter, before 23:59:59 on 21.12.2023 (“Claim Deadline”), in accordance with the Claim Process and these terms and conditions. All capitalised terms are defined below.

 

2. The limited number of 5500 units of the Redemption Product will be allocated to the first 5500 Valid Claims (define below).

 

3. Participants must be aged 18 or over and resident in the UK or the Republic of Ireland, except for employees and immediate family members (defined as parents, siblings, children & spouse regardless of where they live) of the Promoter, its affiliated companies, their agents and anyone else associated with the Promoter in connection with the Promotion (the “Participants”).

 

4. Qualifying Products must be purchased from a retailer in the UK or Republic of Ireland, except for the Excluded Retailers (defined below) and, where the Qualifying Products have been supplied to such retailers by the Promoter or Promoter’s authorised distributors in the UK or Republic of Ireland (please check with your retailer for further information to avoid disappointment) (a “Qualifying Retailer”).

 

5. Purchases of Qualifying Products from private sellers on eBay (selling products as new or otherwise) and third-party sellers on Amazon (ie not Amazon EU Sarl) whether fulfilled by Amazon or not (the “Excluded Retailers”) are not eligible for this Promotion.

 

Claim Process

6. To make a claim, Participants must complete the online registration form available at www.dewalt.co.uk, and complete the online claim form for this Promotion (including name, address including postcode, email address and contact telephone number and Qualifying Product details) and, upload a copy (JPG, JPEG, PNG and PDF are all acceptable) of their purchase receipt for the Qualifying Purchase (which must include both the date of purchase and model number of the Qualifying Product(s) purchased) (“Claim”).

 

7. Promoter will check the validity of Claims on a first come first served basis, until the earlier of: a) reaching 5500 Valid Claims; and, b) the Claim Deadline. A valid claim is one which complies with these terms and conditions (“Valid Claim”).

 

8. Following Participant’s submission of their Claim on or before the Claim Deadline, Promoter will email Participants to confirm the next steps of the claim process, including whether or not Participant has a Valid Claim and/or is eligible to receive the Redemption Product (“Confirmation Email”). Promoter will not process any Claim received after the Claim Deadline nor contact the Participant in respect of such Claims.

 

9. Those Participants the Promoter confirms as eligible to receive the Redemption Product, should allow 45 days from the date their Claim was submitted, to receive the Redemption Product. Where the Promoter is unable to meet this deadline Participants will be informed of the timeframe within which the Redemption Product is expected to be received (“Revised Date”); if the Redemption Product has not been received by the later of the Revised Date and 30 days from the date of the Confirmation Email, Participants are invited to contact the Promoter within 5 days of such date, by email at dewalt.redemptions@be2b.co.uk. Regrettably claims pursued after this time will not be accepted.

 

10. Participants who are unable to upload the supporting documentation with their Claim should email the Promoter at dewalt.redemptions@be2b.co.uk on or before the Claim Deadline.

 

11. Qualifying Purchases purchased outside of the Qualifying Period will be deemed invalid.

 

12. Claims received after the Claim Deadline will be deemed invalid.

 

13. Participants must keep the Qualifying Product for a period of at least 30 days from the date of purchase. If the Qualifying Product is returned within this period, the Promoter will be entitled to claim back the Redemption Product.

 

14. The ONLY Qualifying Products are – DCD240X2-GB, DCG418T2-GB, DCG418X2-GB, DCG460X2-GB, DCH323T2-GB, DCH333X2-GB, DCH334X2-GB, DCH417X2-GB, DCH481X2-GB, DCH614X2-GB, DCM5713X1-GB, DCM571X1-GB, DCM572X1-GB, DCM575X1-GB, DCMAS5713X1-GB, DCMBA572X1-GB, DCMCS574X1-GB, DCMCS575X1-GB, DCS389T2-GB, DCS389X2-GB, DCS397T2-GB, DCS520T2-GB, DCS577T2-GB, DCS578T2-GB, DCS578X2-GB, DCS579T2-GB, DCS579X2-GB, DCS691X2-GB, DCS727T2-GB, DCS7485T2-GB, DCS777T2-GB, DCS781X2-GB, DCV586MT2-GB, DCC1054T2-GB and DCG200T2-GB ONLY. Any other derivatives including bare units will not be accepted.

 

15. The Promoter reserves the right to substitute the Redemption Product with another product of similar value in the event the Redemption Product is not available. The Redemption Product is non-exchangeable, non-transferable, and is not redeemable for cash or other products.

 

16. Only one Claim per Participant and one claim per Qualifying Purchase and one claim per household is permitted. ONLY the first Valid Claim in respect of a household will be eligible under this Promotion.

 

17. The Promoter reserves the right to verify the eligibility of all Claims to protect itself against fraudulent, invalid or repetitive claims including, without limitation, to require the Participant to prove that it did not return the Qualifying Product purchased within the period of 30 days from the date of delivery.

 

18. Claims for returned Qualifying Products, Claims or entries in bad faith or fraudulent Claims or entries will be invalidated.

 

19. The Promoter will not be held responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to the extent that this prevents or delays the Participant from or otherwise obstructs the Participant to submit a Claim under the Promotion. Claims made by fax, telephone or email, will not be accepted. Illegible incomplete or altered claim forms will be deemed void, as will claim forms not completed in accordance with these terms and conditions.

 

20. The Promoter will process personal information in accordance with the Promoter’s Privacy Policy available at www.stanleyblackanddecker.com/privacy-policy. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending a request via this link: www.stanleyblackanddecker.com/data-privacy-policy-inquiry-form.

 

21. The Promoter will have no liability for any delay in informing Participants that they are eligible to receive the Redemption Product and/or the delivery of the Redemption Product.

 

22. All taxes incurred as a result of the Redemption Product offered in this Promotion are the sole responsibility of the applicable Participant.

 

23. These terms and conditions are final and non-negotiable.

 

24. Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter is final in all matters and no correspondence will be entered into.

 

25. Except in the case of death or personal injury arising from its negligence and so far as is permitted by law the Promoter and its affiliated companies and agents accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by Participants as a result of making a claim under the Promotion, accepting the Redemption Product or from any postponement or cancellation of the Promotion.

 

26. This Promotion and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales and both Participants and Promoter irrevocably agree to submit to the exclusive jurisdiction of the English Courts.

 

27. Promoter: Stanley Black and Decker UK Limited of 270, Bath Road, Slough, Berkshire SL1 4DX, England, United Kingdom.

App Offers: Terms and Conditions

10% Off First App Purchase: Terms and Conditions

1. Offer is non-transferable.

 

2. Available via the Toolstation app only.

 

3. Applicable to new Toolstation app users only (app downloads made after 10th January 2024).

 

4. Applicable on first app transaction only.

 

5. One redemption per customer, per promotion.

 

6. Can be used on full price and reduced products. Cannot be used in conjunction with any affiliate offers such as cashback or other incentives, including Trade Account 5% discount.

 

7. Maximum discount £100.

 

8. There is no cash alternative.

 

9. Offer expires 23:50 31st December 2024.

 

10. Toolstation reserves the right to withdraw this promotion at any time.

My Promotion Offers – £1 off £10, £2 off £20, £5 off £40, £10 off £80: Terms and Conditions

1. Voucher is non-transferable.

 

2. Available to redeem via the Toolstation app only.

 

3. One redemption per promotional code per customer per transaction.

 

4. Minimum spend applies.

 

5. Can be used on full price and reduced products. Cannot be used in conjunction with any affiliate offers such as cashback or other incentives, including Trade Account 5% discount.

 

6. There is no cash alternative.

 

7. Voucher expires 7 days after issuance.

5% Off in Toolstation Stores for Travis Perkins App Users

1. Offer is non-transferable.

 

2. Available to redeem in Toolstation stores only.

 

3. Applicable to Travis Perkins app users only, QR code must be displayed at checkout.

 

4. One redemption per customer, per transaction.

 

5. Can be used on full price and reduced products. Cannot be used in conjunction with any affiliate offers such as cashback or other incentives, including Trade Account 5% discount.

 

6. Maximum discount £100.

 

7. There is no cash alternative.

 

8. Travis Perkins and/or Toolstation reserve the right to withdraw this promotion at any time.

Toolstation Club: Terms and Conditions

These Toolstation Club Terms describe the Toolstation Club loyalty program operating in the United Kingdom. 

 

Both New Members and Existing Members shall be “Members” for the purposes of these Terms and Conditions. New Members become Members when they have completed the registration process to join the Membership and been accepted as Members by us. Your Membership can only be registered in the name of an individual and an individual may only register one Membership.

By becoming a member of the Toolstation Club loyalty program operating in the UK, you are entering into a binding agreement with Toolstation Uk in respect of your use of, and participation in, the loyalty program. If you do not agree to all of the Toolstation Club terms, you must not use the loyalty program.
 

Rewards

Discount. On becoming a member you will receive a 5% discount on all transactions for a minimum of one calendar month from sign up date. Discount can take up to two working days from successful completion of the sign up process to apply. 


The 5% discount will continue to be available for an additional calendar month for members who meet the spend criteria of £75 in the previous calendar month. For example, members who have spent £75 with Toolstation either in-store, online or through the Toolstation app (or a combination) in the month of March, will continue to receive their 5% discount for the month of April. The £75 spend criteria is the total spend requirement after your current 5% discount has been applied. 

 

Members who do not meet the qualifying spend criteria will lose their 5% discount but will still be eligible for the additional benefits of joining the Toolstation Club and can still regain their discount for the following months by meeting the spend criteria the month before. 

 

Additional benefits. On becoming a member you will be eligible for additional benefits that will be communicated on a regular basis and managed by our third party partner The Marketing Lounge Partnership. Please find associated Terms and Conditions at the following link https://rewards.toolstation.com/terms-and-conditions

 

Exclusions. The 5% Toolstation Club discount can be used on full price and reduced products. It cannot be used when purchasing Toolstation Gift cards and in conjunction with any affiliate offers or incentives. The ability for the discount to be used in conjunction with further adhoc promotions will be at the discretion of Toolstation and will be included in the terms and conditions of the individual promotion. 

 

Employees of Travis Perkins Group PLC, its subsidiaries or related companies including Toolstation, are not eligible for any benefits of Toolstation club membership. 

 

Communications

By becoming a member of the Toolstation Club, you agree to receive communications about the Toolstation Club and any associated benefits, rewards or competitions strictly related to the Toolstation Club.

 

Becoming a member does not affect your current preferences for Toolstation marketing communications unrelated to the Toolstation Club. If you have opted-out of Toolstation marketing communications you will receive only communications about the Toolstation Club. Likewise, If you are currently opted-in to receive other Toolstation marketing communications but decide to opt-out, you will continue to receive communications related to the Toolstation club only for the duration of your membership. 

 

Additionally, by becoming a member of the Toolstation Club you agree to receive communications from our third party partner, The Marketing Lounge Partnership, about Toolstation Club benefits, rewards and competitions managed by them only. Should you wish to opt-out of these, you will need to do so separately following the instructions provided in said communications.

 

Should you cancel your membership you will cease to receive any communications about the Toolstation Club, please allow up to 7 working days for this to take effect.

 

Cancellation of my membership

You can cancel your membership at any time via the club section in your account. Upon cancellation, you will stop receiving communications, discounts and benefits within 48 hours.

 

Updates to these Terms and Conditions

Toolstation may modify and update these Terms at any time and at its sole discretion. If Toolstation makes changes to the Terms, we will notify you by any reasonable means such as by posting the new terms in the Toolstation app or at https://www.toolstation.com/promotions-terms-and-conditions. Any changes will become effective immediately upon posting the revisions and you are solely responsible for remaining knowledgeable about and in compliance with these Terms at all times. If you do not agree to any changed terms, then you must immediately stop using the Toolstation Club loyalty program and request that Toolstation cancel your Toolstation Club membership account (see cancellation of my membership above).

SPIN TO WIN: Terms and Conditions

1. Entrants are bound by these terms and conditions and any other requirements set out in the material relating to this promotion at the time they are entered into the Spin to Win.

 

2. The Spin to Win is only open to an existing eligible Toolstation Club members who have hit the £25 (Inc VAT) minimum spend threshold, in one transaction.

 

3. The Spin to Win is not open to any employees or agents of any agencies or event suppliers or their families or agents or any other person officially connected with the scheme promotion.

 

4. All customers who are entered into the Spin to Win must be resident in the UK and aged 18 or over.

 

5. The Spin to Win will be open to eligible customers that have hit the £25 (Inc VAT) minimum spend threshold, in one transaction, between 00.01am on 05th February 2024 and 23:59pm on 29th February 2024 (“Promotional Period”). Customer can spin more than once provided they hit the required £25 (Inc VAT) minimum spend in one transaction on different days.

 

6. The maximum number of spins per eligible club member is one per day, between 00.01am on 05th February 2024 and 23:59pm on 29th February 2024 (“Promotional Period”) 25 days inclusive.

 

7. Prizes and gifts available in this Spin to Win will be strictly limited to the below volumes, totalling up to 2,066 individual prizes, and 10,000 gifts. It is possible that the total volume of prizes, and gifts available, to be won during this promotion will not all be won.

 

8. The Prize will consist of the following:


1x 4k TV (x2 £500 Argos eCodes)
5x Xbox Series X Consoles
10x Karcher Window Vac 1's
50x Choice of Experiences (Night away for two, Afternoon tea for two, Day out for two, Driving experience for two, Spa experience for one, Track experience for one)
1,000x £5 Costa Coffee eCodes
1,000x £5 Greggs eCodes

 

Gifts will consist of the following:


10,000 x £4.99 Breakfast discount eCodes for use at Toby Carvery, Stonehouse or Harvester

 

9. The Prize and gift will be subject to such terms and conditions as may be imposed by MLP. The Prize is subject to availability.

 

10. The offline prizes will be issued to the postal address provided at the time the prize is won. If this is not provided by customer, on screen when prompted, then the prize will be forfeited.

 

11. The online prizes, and gifts will be issued immediately via a reveal page. This reveal page will include instructions on how to redeem the Prize, or gift and the exact expiry date linked to the Prize, or gift, which refers to the date the Prize or gift needs to be used by (“Prize Expiry Date, Gift Expiry Date”). The Prize/Gift Expiry Date cannot be extended once expired. Winners will receive an email, sent to the email address associated with your Toolstation Club account within 24 hours. This email will reconfirm your prize, or gift details and re-outline redemption steps. In the instance that the 1 x 4k TV is won, within your email you will be provided with a secure link back to the reveal page (“Prize Email”) due to the value of the prize. You will have 60 days from the date your Prize Email is sent to keep accessing the reveal page (“60-day Access Period”). The 60-day Access Period does not refer to the date you need to use your Prize, or gift by, it is simply a period of time you will have, to keep accessing your Prize Details Page on the Website.
 

12. Winners are responsible for checking their email spam inbox for prize notifications as Toolstation will not send repeat emails.

 

13. Prizes and gifts are subject to availability during this promotion. In other words, there are up to a total of 2,066 individual prizes available, and 10,000 gifts to be won during the start and end dates of this promotion. If all prizes are claimed/allocated earlier than anticipated before the end date of the Spin to Win, a message will show to entrants stating that there are no more spins available for this campaign.

 

14. The Promoter (Toolstation) reserves the right to vary the prizes without prior notice to an alternative prize of equal or greater value. No cash alternative shall be available.

 

15. Each Prize and gift is subject to its own Terms & Conditions (including specific use expiry dates) from the provider/retailer of each prize, which are different to those of this Spin to Win. Winners are responsible for complying with such Terms & Conditions (including any specific use expiry dates). Prize and gift specific Terms & Conditions can also be found on the Website page where a winner retrieves their prize, or gift. Alternatively, winners should contact the provider/retailer of the relevant Prize to find out any specific T&Cs which may apply to the prize or gift. All e-code prizes or gifts will only be delivered by online redemption and not by any other means.

 

16. Prizes and gifts will be awarded on a random basis, except that the chance of receiving a particular type of prize is weighted based on the number of prizes available for each category of prize (as stated above). The Spinner works by offering Eligible Customers the opportunity to win a Prize or gift, determined by spinning a virtual wheel, that will land on a random segment. Based on the total number of available Prizes and gifts (up to 12,066), the Spinner algorithm automatically and randomly generates ‘plays/spins’, prior to the Spin to Win open date. These are pre-set and cannot be altered or amended thereafter. These spins are systematically ordered on a random and fair basis, which determines at which point each Prize will be randomly issued. The probability of winning a Prize or gift has a combined odds of 1/1 on the basis that the first 12066 unique Eligible Customers will be guaranteed to win a Prize or gift pot of 12,066. Maximum one spin per Eligible Customer per day permitted. Prizes are weighted dependant on the number of each Prizes available as part of the Prize Giveaway. For example, there are 1,000 x £5 Costa Coffee eCodes Prizes as part of the Spin to Win, which equals a 1000/12066 or 12.066% chance of winning this Prize. Alternative prizes available will have the same or lower odds of winning depending on the volume of each prize.

 

17. The Promoter (Toolstation) reserves the right to refuse to award the prize to anyone in breach of these terms and conditions.

 

18. Entrants agree that the Promoter (Toolstation) may rely on such details as are provided by entrants when entering the Spin to Win. The Promoter (Toolstation) accepts no liability or responsibility for loss of any kind arising out of or in connection with the submission of incorrect personal details by entrants to the spin to win.

 

19. We reserve the right to exclude any entries which we believe to be inappropriate, fraudulent, or based on misconduct.

 

20. The prizes and gifts are non-transferable, non-refundable and cannot be exchanged for any cash alternatives in whole or in part.

 

21. The decisions of the promoter (Toolstation) are final, and no correspondence will be entered into.

 

22. By taking part in this Spin to Win, all participants consent to us collecting, storing and using their personal data submitted with their entry for the purposes of this promotion.

 

23. The Promoter (Toolstation) and MLP may use personal details submitted by entrants when entering the Spin to Win for the purposes of administering the spin to win. MLP will manage the data processing on behalf of Toolstation insofar as required for the fulfilment of the spin to win and provision of the Prize. To the extent that MLP process personal data submitted by entrants, this will be processed in accordance with their Privacy Notice, found here: https://mlp.agency/privacy/.

 

24. In the event of unforeseen circumstances making the administration of the Spin to Win impossible or impractical, the Promoter (Toolstation) reserves the right to cancel the Spin to Win. In the event of such cancellation entrants shall be notified within 7 days of cancellation. The Promoter (Toolstation) shall not be liable for any loss whatsoever because of cancellation of the Spin to Win.

 

25. The promoter (Toolstation) and Operator does not accept responsibility for entries that are lost, damaged, or delayed. For example, because of network, system development, computer or telecommunications failures, or fault of any kind - including any hardware, programming code, databases or software used in the promotion.

 

26. This promotion is being run by The Marketing Lounge Partnership (a company incorporated in England and Wales with registered number 6467245, whose registered office is at The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG, the “Operator”), on behalf of Toolstation.

 

27. These Terms and Conditions shall be governed by the laws of England & Wales and the courts of England shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with the Promotion except that (i) residents of Scotland may also bring proceedings in Scottish Courts.

 

PROMOTER: TOOLSTATION LTD, LODGE WAY HOUSE, LODGE WAY, HARLESTONE ROAD, NORTHAMPTON, NN5 7UG

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