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Free delivery (see T&Cs) When you spend £10
from 5 mins at 400+ UK branches
20,000+ products Now available
COVID-19 UPDATE (including the latest service updates on our Contact Centre, Deliveries and Branches). Click here for details
IMPORTANT SERVICE UPDATE: WE ARE CURRENTLY ACCEPTING ORDERS FOR 2-3 BUSINESS DAY DELIVERY, AND FOR CLICK & COLLECT ORDERS MON-SAT 8AM-5PM, SUN 9AM-4PM. Click here for more details of the new social distancing collection process at our branches.

Contact Us

Please see if we are able to assist you through any of the options below, which include frequently asked questions for each of these topics

My Account

My Account
My Order

My Order
Payment

Payment
Credit Account

Credit Account
Click & Collect

Click & Collect
Delivery

Delivery
Returns

Returns
Check Branch Stock

Check Branch Stock

Ways to Contact Us

Our phone lines are currently closed. We are working hard to get them open again soon. In the meantime please visit our FAQ’s Page for more self help details.

If your enquiry is relating to an existing order you can email us at info@toolstation.com, although you may experience some delay with our response. We are currently prioritising queries for existing orders ONLY, we will not be responding to any other queries until further notice. Our current estimated response time is 4 -5 Days. If your enquiry is about an order already placed, please be assured these will be dispatched and will arrive within 3 business days.

Email

For all general enquiries please Email us info@toolstation.com

Branches

Vist one of our branches.

For more information on the opening times and locations of our branches please visit out Branch Locator web page.

To check branch stock click here

Contact Us

If you still require further assistance, please complete the form below, and one of our team will get back to you.

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