Help & Contact

Click & Collect

Our opening times are 7am – 8pm Monday – Friday, 7am – 7pm Saturday and 9am to 4pm Sunday. Please check your local branch is open on the branch locator page, before you visit.

Our speedy 5-minute Click & Collect service is still one of the fastest ways to buy from us, and minimises your time in store. Place your order at 7 days a week, and travel to store once your collection confirmation is received by email or text message.

Don’t forget your mobile number – Please ensure that your mobile number is added so that we can text you when your order is ready to collect.

Your items will be held at your selected Toolstation branch for 14 days, after which point your order will be put back to stock and refunded automatically.

If an item is eligible for Next Business Day Collection in branch, the order must be placed by 7pm Monday to Thursday for collection the next day. Orders placed after 7pm on Thursday, and up to 5pm on Sunday, will be available for collection on Monday. For larger items over 30kg, please allow two business days. We’ll let you know when your order is ready to collect and hold your items for 14 days.

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