Help & Contact

Click & Collect

Our store opening times are 7am to 8pm Monday to Friday, 7am to 6pm Saturday and 9am to 4pm Sunday. Please check our Store Locator page to be sure your local store is open before you visit.

Our speedy Click & Collect service is still one of the fastest ways to buy from us, saving you valuable time. Place your orders online 24/7 – if an order for items in stock is placed during store opening hours, it’ll be ready to pick up in 5 minutes. We’ll let you know by email or text message as soon as your items are ready to collect.

Don’t forget to give us your mobile number so we can text you when your order is ready for collection. Add your number in My Account, and check My Preferences to make sure you’ve agreed to SMS order updates.

Your items will be held in store for 14 days – if you’ve not collected them in that time, the items will be put back into stock and you’ll be refunded automatically.

If an item is eligible for Next Business Day Collection in store, the order must be placed by 9pm Monday to Thursday for collection the next day. Orders placed after 9pm on Thursday, and up to 5pm on Sunday, will be available for collection on Monday. For larger items over 30kg, please allow two business days. We’ll let you know when your order is ready to collect and hold your items for 14 days.

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