May 19, 2020

If your mate’s acting differently – Ask Twice

Ask Twice Ask Twice Ask Twice

1 in 4 people will be experiencing a mental health problem this year alone. If a mate says they’re fine, they might not be. To really find out, Ask Twice.

You know what it’s like. Someone asks if you’re ok, and you immediately say you’re fine – even if you’re not.

If someone is experiencing a mental health problem they might say they’re fine, but the reality could be different – they feel a bit embarrassed, awkward or unsure about how they’re really feeling and so reluctant to say any more.

That’s why it’s important to ask someone how they are twice – they might answer differently the second or even third time, or remember down the line that you were happy to talk.

Time to Change want people to Ask Twice if they suspect a friend, family member, or colleague might be struggling with their mental health. The simple act of asking again, with interest, can help someone to open up for the first time.

Time to Change has compiled five tips to help get people to open up during the Coronavirus pandemic.


  1. Ask Twice: Sometimes we say we’re fine when we’re not. To really find out, ask twice. It shows you’re willing to be there and listen – now or when your friend is ready.
  2. It doesn’t have to be a video call. It can feel intense to speak or chat over a video call. Text, send a meme, or try a virtual activity together. However you check in, it will mean a lot.
  3. It’s easy to say “that sounds tough” Show you care and that you’re taking in what they’re saying.
  4. An open ear reduces fear. Listen – it is often more important than talking.
  5. Be a friend, don’t mend. You don’t have to fix it, just being there will mean a lot.

You can also use Time to Change’s guide on how to Ask Twice.

Watch this video and click on the button below to find out more.

Discover 5 ways to ask twice

Meet Carl…

Meet Carl

A Time to Change case study on his account of how to Ask Twice if you’re mate says they’re fine. Click on the button below to find out more.

Read Carl’s Story

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