Supplier Helplines
Help and support, direct from the manufacturers.
Need to get in touch with the manufacturer of your product directly? Here’s where you’ll find helplines for all our suppliers – this is often the best place to start if you’ve got a question about your manufacturer’s warranty, or in the unlikely event of a product fault.
Our suppliers know their own products like the back of their hand – if you can’t find your answer in the product manual, give them a call and they’ll get to the bottom of it. Before you call, it’s worth noting down the serial number of your product and having a copy of your invoice to hand (you can find this by logging into your Toolstation Account and viewing Order History.
Helplines
Aeon / Ultraheat: 01908 272447
Arlberg: 01276 605 800
Armitage Shanks: 08701 296085
Artex: 0800 032 6345
Barlo: 01633 657 000
Bauker: 0207 022 8801
Baxi: 0330 678 0917
Bedec Paints: 01279 876657
Blue Diamond: 01779 841899
Bosch: 0844 736 0109
Bostik: 01785 272625
BPC: 01924 364794
Briton: 0800 834 102
Bruce Douglas: 01382 832999
Calmag: 01535 210 320
CED: 0208 983 8135
Clear Amber: 0330 122 8806
Crown: 0870 240 1127
Crystal-Direct: 01462 489 900
CTEC: 0283 083 4892
Cuprinol: 0333 222 7171
Deva: 0800 195 1602
DeWalt Tools: 01753 567 055
Dimplex: 0344 879 3588
Doncaster Cables: 0130 282 1700
Draper Expert Tools: 023 8049 4344
Dremel Tools: 0344 736 0109
Dulux: 0333 222 7070
Earlex: 01327 368410
Einhell: 0151 649 1500
Electrium: 0154 345 5000
Eurocell: 0333 005 6525
Everbuild: 0113 240 3456
Festool: 01284 760 791
Fischer Fixings: 01491 827920
Flag Paints: 01621 785173
Forest Garden: 0333 321 3142
Forge Fix: 01663 719 460
Glenn: 0344 879 3588
Glidevale: 0161 905 5700
GMC: 0345 850 0662
Gorilla: 0843 507 1200
Greenworks: 01793 333 212
Grundfos: 01525 850 000
Handy Distribution: 01793 333 212
Hawksmoor: 01904 947 568
Hawksmoor / Bauker: 0345 646 0997
Henkel: 01442 278 000
Hikoki: 01908 660 663
Hippo: 0333 999 0999
Home Decor: 0114 293 3000
Ideal Boilers: 01482 498 660
Ideal Standard: 0870 129 6085
JB Kind: 01283 554 197
John Guest: 01895 425 333
Karcher: 01295 752200
Klima: 01887 822 020
Leyland Paints: 01924 354100
Lloyd Pascal: 0121 776 5720
Loft Shop: 0208 551 5800
Luceco: 0195 223 8128
Mapei: 0121 508 6970
Marshall Tufflex: 01424 856688
Marshalls: 0370 120 7474
Marshalltown: 01376 346 197
Mercia Garden Products: 01636 821215
Meridian: 0208 983 8135
Merlyn Nix: 0808 101 1429
Mermaid Panels: 01738 634455
Metabo: 02380 732 000
Methven: 0800 195 1602
Mexco: 0845 602 4274
Mira Showers: 01242 262 888
Milwaukee: 0800 389 0305
Olympia Tools: 0333 999 9851
Paslode: 0800 833 381
Pelsis: 0800 988 5359
Pitac: 0190 827 1155
Pop Up: 01244 833933
Proofvision: 0203 411 1693
QEP: 01283 245 430
Rodo (Prodec): 0161 371 6464
Ronseal: 0114 240 9469
Rothenberger: 01536 310 300
Rustins: 020 8450 4666
Rhino: 0124 483 3790
RM Cylinders: 0330 808 8488
Rowlinson Garden Products: 01829 261121
Safeguard: 01403 602 144
Salamander Pumps: 0845 129 5010
Scheppach: 01484 400 488
Silverline: 0330 123 3722
Saniflo: 0845 765 0011
Scheppach: 01484 400 488
Sensio Lighting: 01977 522020
SIP: 01509 500400
Sherwin William: 01204 521 771
Shurtape: 03330 156 600
Sika Ltd: 01707 394 444
Smith Brothers: 0130 236 6922
Soudal: 01827 261 092
Stanley: 01753 511 234
Stuart Turner: 0844 980 0097
STV: 01953 881 580
Superfoil: 01636 639 900
Swann: 020 3027 0979
Tarmac: 03444 636 465
Thames Distribution: 0118 976 7130
Trendiswitch: 0203 5899 520
Triton Showers: 0345 609 0299
TB Davies: 029 2132 0000
Unika: 0191 259 7876
Vaillant: 0344 736 0049
Velcro: 0161 240 4516
Viessmann: 01952 675070
Vokera: 0141 465 4545
Wagner: 01327 368410
WasteMaid: 01483 572294
Werner: 01621 745 900
Worx: 0345 2029 679
Worcester Bosch: 0330 162 3574
Yale: 01902 364 606
YBS: 01909 721 662
Zep: 0151 422 1000
Zipper: 01484 400 488
