Supplier Helplines

Help and support, direct from the manufacturers.

Need to get in touch with the manufacturer of your product directly? Here’s where you’ll find helplines for all our suppliers – this is often the best place to start if you’ve got a question about your manufacturer’s warranty, or in the unlikely event of a product fault.

 

Our suppliers know their own products like the back of their hand – if you can’t find your answer in the product manual, give them a call and they’ll get to the bottom of it. Before you call, it’s worth noting down the serial number of your product and having a copy of your invoice to hand (you can find this by logging into your Toolstation Account and viewing Order History

Helplines

Aeon / Ultraheat: 01908 272447

Arlberg: 01276 605 800

Armitage Shanks: 08701 296085

Artex: 0800 032 6345

Barlo: 01633 657 000

Bauker: 0207 022 8801

Baxi: 0330 678 0917

Bedec Paints: 01279 876657

Blue Diamond: 01779 841899

Bosch: 0844 736 0109

Bostik: 01785 272625

BPC: 01924 364794

Briton: 0800 834 102

Bruce Douglas: 01382 832999

Calmag: 01535 210 320

CED: 0208 983 8135

Clear Amber: 0330 122 8806

Crown: 0870 240 1127

Crystal-Direct: 01462 489 900

CTEC: 0283 083 4892

Cuprinol: 0333 222 7171

Deva: 0800 195 1602

DeWalt Tools: 01753 567 055

Dimplex: 0344 879 3588

Doncaster Cables: 0130 282 1700

Draper Expert Tools: 023 8049 4344

Dremel Tools: 0344 736 0109

Dulux: 0333 222 7070

Earlex: 01327 368410

Einhell: 0151 649 1500

Electrium: 0154 345 5000

Eurocell: 0333 005 6525

Everbuild: 0113 240 3456

Festool: 01284 760 791

Fischer Fixings: 01491 827920

Flag Paints: 01621 785173

Forest Garden: 0333 321 3142

Forge Fix: 01663 719 460

Glenn: 0344 879 3588

Glidevale: 0161 905 5700

GMC: 0345 850 0662

Gorilla: 0843 507 1200

Greenworks: 01793 333 212

Grundfos: 01525 850 000

Handy Distribution: 01793 333 212

Hawksmoor: 01904 947 568

Hawksmoor / Bauker: 0345 646 0997

Henkel: 01442 278 000

Hikoki: 01908 660 663

Hippo: 0333 999 0999

Home Decor: 0114 293 3000

Ideal Boilers: 01482 498 660

Ideal Standard: 0870 129 6085

JB Kind: 01283 554 197

John Guest: 01895 425 333

Karcher: 01295 752200

Klima: 01887 822 020

Leyland Paints: 01924 354100

Lloyd Pascal: 0121 776 5720

Loft Shop: 0208 551 5800

Luceco: 0195 223 8128

Mapei: 0121 508 6970

Marshall Tufflex: 01424 856688

Marshalls: 0370 120 7474

Marshalltown: 01376 346 197

Mercia Garden Products: 01636 821215

Meridian: 0208 983 8135

Merlyn Nix: 0808 101 1429

Mermaid Panels: 01738 634455

Metabo: 02380 732 000

Methven: 0800 195 1602

Mexco: 0845 602 4274

Mira Showers: 01242 262 888

Milwaukee: 0800 389 0305

Olympia Tools: 0333 999 9851

Paslode: 0800 833 381

Pelsis: 0800 988 5359

Pitac: 0190 827 1155

Pop Up: 01244 833933

Proofvision: 0203 411 1693

QEP: 01283 245 430

Rodo (Prodec): 0161 371 6464

Ronseal: 0114 240 9469

Rothenberger: 01536 310 300

Rustins: 020 8450 4666

Rhino: 0124 483 3790

RM Cylinders: 0330 808 8488

Rowlinson Garden Products: 01829 261121

Safeguard: 01403 602 144

Salamander Pumps: 0845 129 5010

Scheppach: 01484 400 488

Silverline: 0330 123 3722

Saniflo: 0845 765 0011

Scheppach: 01484 400 488

Sensio Lighting: 01977 522020

SIP: 01509 500400

Sherwin William: 01204 521 771

Shurtape: 03330 156 600

Sika Ltd: 01707 394 444

Smith Brothers: 0130 236 6922

Soudal: 01827 261 092

Stanley: 01753 511 234

Stuart Turner: 0844 980 0097

STV: 01953 881 580

Superfoil: 01636 639 900

Swann: 020 3027 0979

Tarmac: 03444 636 465

Thames Distribution: 0118 976 7130

Trendiswitch: 0203 5899 520

Triton Showers: 0345 609 0299

TB Davies: 029 2132 0000

Unika: 0191 259 7876

Vaillant: 0344 736 0049

Velcro: 0161 240 4516

Viessmann: 01952 675070

Vokera: 0141 465 4545

Wagner: 01327 368410

WasteMaid: 01483 572294

Werner: 01621 745 900

Worx: 0345 2029 679

Worcester Bosch: 0330 162 3574

Yale: 01902 364 606

YBS: 01909 721 662

Zep: 0151 422 1000

Zipper: 01484 400 488

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