About Us

About Us

Toolstation Distribution Warehouse Toolstation Sales Counter Bristol Toolstation Sales Counter Bridgwater Toolstation Lorry

© Toolstation Ltd. Registered in England (04372131)

Toolstation opened for business 2003, and is managed by an experienced team that is focused on working efficiently - keeping costs low so that customers enjoy reliable trade products at unbeatable prices.

Industry-leading customer, warehousing and supply systems mean that, while maintaining rapid growth, Toolstation continues to meet its promise to thousands of customers across the UK.

Toolstation Sales Counters are designed to carry a comprehensive stock of 11,000+ catalogue products and are open to everyone. Customers can buy in branches throughout the UK, every day of the week, or can place orders for free next-day delivery - in a branch, online at toolstation.com or on Freephone 0808 100 7211.

Branches

Branch locator, directions & maps

Phone

0808 100 7-2-11

Monday to Friday 7AM - 8PM
Saturday 7AM - 7PM
Sunday 9AM - 5PM

(If your mobile provider charges extra for calls to Freephone numbers, you may prefer to call us on 01278 421200.)

Email

info@toolstation.com

Fax

0808 100 7-2-10

Post

Toolstation, FREEPOST, Bridgwater, TA6 4BR.


Price promise

When we publish catalogues or adverts we have to fix the prices printed. We often find ways of improving our prices and extending our range. Your local Toolstation and this website may offer a lower prices than those published in print. However you place your order we will always process it with a lower price if we have one. You can always check the latest prices here on the web. We always quote prices including VAT.

Service promise

Our aim is to provide you with the best service at all times. Our 100% Ex-stock means that our massive warehouse holds all the products, we never ship directly from manufacturers. In the unlikely event that things don't quite go to plan, simply call our dedicated team on 0808 100 7211 who will ensure things are put right quickly.

Quality & satisfaction

Products are sourced from around the world and checked every time for quality and value. In aiming to fulfil our 100% Ex-Stock promise, from time to time we may have to substitute particular products with alternatives of an equal or higher value. This means that items supplied may occasionally differ in detail from their online image. You can return any unused item to us within 30 days of receipt, for a full refund. Simply send it to us in its original packaging or call our Customer Service team for advice. Our terms exclude the collection of unwanted goods.

Buying from us

At Toolstation we aim to trade in a fair and reasonable manner. Our overriding concern is to provide you with a service that you will want to use again and again. From time to time things may not quite go to plan, or we may make a mistake. Our Terms of Business detail how these situations are handled but if at any time you feel that the service you have received is less than fair please contact us directly.

Our ambition is for you to make Toolstation a habit. We know that if we put right problems fairly and swiftly you will probably still recommend us to your friends. Above all, we know it's better not to have problems in the first place.

Customer Services: info@toolstation.com


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