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Free Saturday Delivery on orders over £75

Product Details

Control heating and hot water systems (for tanked systems only) via smart devices.
• The Hub connects via broadband to enable remote control via Android or iOS devices
• Wireless thermostat
• Heating and hot water schedules with up to 6 daily time slots
• Heating and hot water boost function up to six hours
• Automatic frost protection and holiday mode
• Geolocation and text functionality for alerts and control
• Child lock via PIN
• Suitable for Gas, oil or LPG systems
Includes 4 x AA batteries, thermostat, receiver, hub, Ethernet cable, plug, USB power lead and wall plugs. Hive Active Heating must be installed by a qualified professional. 37293 will not control hot water.

Technical Specification
Brand Hive
Manufacture ID V2HAHKITHEAT&HW-01
Video click here
Customer info. Available for delivery or click & collect next business day
Delivery details

Covid-19 Update

  • Free Next Business Day delivery for orders over £25 to home and site is available for orders placed before 2pm
  • Saturday and Sunday delivery is now available for orders placed before 2pm on Friday for Saturday delivery and 2pm Saturday for Sunday delivery, see here for details
  • We have temporarily suspended our Pre-12 delivery service
  • Once your order has been dispatched you will receive an invoice email with the courier details and your tracking number
  • Alternatively go to MyAccount, click on your Order History, click on the TRACK icon to link through to the carrier website and the tracking details for your delivery
  • If your order contains more than one item it may be split into two deliveries as we manage volume across our network
  • Due to carrier constraints it is not currently possible to deliver age restricted items. Please use our Click & Collect service for these products
  • Delivery direct from suppliers is now available and specific delivery times will be displayed on the product page
Order Value: Under £25 Over £25 but less than £75 £75 & Over
Next Business Day Delivery (Mon-Fri) usually before 6pm £5 Free Free
Pre-12 Delivery before 12 noon Next Business Day £10 £5 £5
Remote areas standard delivery (2-4 days) £5 Free Free
Saturday Delivery order by 2pm Friday £10 £5 Free
Sunday Delivery order by 2pm Saturday £10 £5 Free


Please note items delivered by our suppliers are not available for the options above. Delivery times may vary.

More about Delivery & Returns
Click & Collect details

Covid 19 Update

Click & Collect

  • Safe contactless collection is available 7 days a week at our branches
  • Our branches are open 8am-5pm Mon-Sat and 9am-4pm Sun
  • Keeping our colleagues and customers safe and well and respecting stringent social distancing requirements is our number one priority – 2 metre rule enforced
  • Our available product range will not require more than 1 person to lift
  • Please see our guide to click and collect below

  • Please ensure that your mobile number is added so that we can text you when your order is ready to collect

Call & Collect

Due to current trading conditions we have suspended our Call & Collect service until further notice.

If you are using our Click & Collect service please note the following:
  • Order online or over the phone and collect in branch from 5 minutes later.
  • Ensure you check stock is available for collection at your chosen branch.
  • Check branch opening hours to ensure you have sufficient time to collect.
  • For items not available for same day collection, place order before 7pm Mon-Fri (4pm Sun) and you can collect Next Business Day (Mon-Fri) after 3pm.
  • If we have your mobile number, we’ll send you a text when your order is ready to collect.
Reviews
Hive Active Heating™ Smart Thermostat Tanked Hot Water is rated 4.3 out of 5 by 26.
Rated 5 out of 5 by from Hive thermostat Bought this last week.very happy with it..
Date published: 2020-05-21
Rated 3 out of 5 by from Once sorted great! Had to have replaced because first once had already been registered with Hive. Caused loads of problems, but once tool station realised my problem, gave me a new one so I could easily replace & return the pre register one. Good customer service by tool station.
Date published: 2020-05-09
Rated 5 out of 5 by from Hive Active Heating™ Smart Thermostat - Week 1 Nice product, simple to install replacing the existing programmer and wireless thermostat. Connected to the home hub quickly. Can only get it to connect to the (Hive) account holders mobile & ipad, no problems though as others who need access to it (ie: wife) sign in to the same account on their mobile/ipad hence multiple users. It sends you a message once you leave the home/return regards heating etc. Great simple system I have already purchased some light bulbs to add the system. Had it 1 week so hopefully it will stand the test of time. Use youtube for assistance to install if unsure.
Date published: 2020-05-05
Rated 5 out of 5 by from Good to use with the android phone app We were recommended to buy this by the gas engineer who was fitting a new combi boiler for us in an emergency as ours gave up and as the wife needs the shower and washing facilities as she is working for The NHS.This product is worth it's weight in gold as i got my son to set it up on his iphone who stays miles from me to set a temperature and to boost it to come on and it works 100% and that is why we have given it a five star rating.
Date published: 2020-04-18
Rated 1 out of 5 by from Rubbish back up! I’m a very experienced heating engineer and we’ll versed in smart controls. This came with NO instructions, no online back in terms of registration online and basically a terrible experience. I thought I’d give it a go as it’s a lot cheaper than, which I’ve installed over a hundred of...I’ll be sticking to NEST!
Date published: 2020-03-31
Rated 5 out of 5 by from perfect home stat system bought month ago...absolutely love it
Date published: 2020-03-28
Rated 5 out of 5 by from Great product excellent speedy delivery Came the next day and a competitive price
Date published: 2020-03-21
Rated 5 out of 5 by from Works well Easy to set up and use. Being able to control the thermostat from my phone is useful and saves heating an empty house. Very pleased.
Date published: 2020-03-20
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