Customer Services

After Sales Support

Within 30 days of receipt, any unused item can be returned at your expense for a full refund. Bring it to any of our UK branches, or contact our Customer Service team on info@toolstation.com, Freephone 0808 100 7211 or Mobile Friendly 0330 333 3303 for advice. Original packaging, all accessories and order number must be included. Our terms exclude the collection of unwanted goods.

If any of the goods we supply fail to perform satisfactorily due to faulty materials or workmanship, contact us at any time and we will work with you to deal with the problem. This may involve a repair, providing a replacement product or giving you a full or partial refund. Click here for our full terms of business.

CUSTOMER SERVICE

  • OPENING HOURS
  • Mon-Fri 7am - 8pm
  • Sat & Bank Hols7am - 7pm
  • Sun 9am - 5pm

Helplines

These major suppliers provide product warranty backed with technical advice, repair and return services:

Bedec PaintsHelpline01279 876657BoschHelpline0844 736 0109 CrownHelpline0870 240 1127 Draper Expert ToolsHelpline023 8049 4344 DevaHelpline0800 195 1602 EarlexHelpline01483 454666 EinhellHelpline0151 649 1500 Fischer FixingsHelpline01491 827920 Flag PaintsHelpline01621 785173 GMCHelpline0345 850 0662 GreenworksHelpline01793 333 212 KarcherHelpline01295 752200 Leyland PaintsHelpline01924 354100MexcoHelpline0845 602 4274 MilwaukeeHelpline0800 389 0305 RonsealHelpline0114 240 9469 RustinsHelpline020 8450 4666 SilverlineHelpline0330 123 3722 Salamander PumpsHelpline0845 129 5010 SanifloHelpline0845 765 0011 SIPHelpline01509 500400 SparkyHelpline0844 693 3305 SwannHelpline020 3027 0979 Stuart TurnerHelpline0844 980 0097 TritonHelpline0345 609 0299 UnikaHelpline0191 259 7876 WasteMaidHelpline01483 572294 WernerHelpline01773 525 730